Razer Blade Pro 17 (2017) - The problem with the wheel | Razer Insider

Razer Blade Pro 17 (2017) - The problem with the wheel

  • 1 August 2022
  • 1 reply
  • 3 views
mini2109
Userlevel 4
Hi.
I bought a used Razer Blade Pro version i7-7700HQ / 16GB / 2TB + 256 / GTX1060.
Everything seems to be working properly so far, except for the volume wheel.
Something strange is happening there and when he wants to turn it down or up - it seems to go crazy.
One shift up turns up a dozen or so points, another shift and goes down instead of increasing.
I thought it might be a problem with the soft, but I did all the updates and unfortunately it still didn't help.

Has anyone encountered such a problem and has an idea what to do?
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1 Reply

Razer.Zionzedd
Userlevel 7
Did you already try to repair the Synapse application? Please PM me the serial number so I can validate its model and look for other steps to help you resolve the scroll-wheel issue.

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