Just bought a new Razer Blade Stealth when it was on sale last week.
Now I am having webcam issues when plugged in.
Every few seconds there are weird grey artifacts popping up on the image, grey boxes or rectangles popping up in random sizes and at various places.
This only happens when in it is plugged in though.
I went to the Razer Store and they told me to install the latest Windows update which reduced the issue but the glitches still occur frequently.. On my next visit they gave me a new laptop since I'm still in the 14 day return phase and I am still experiencing these issues.
Please let me know if you have any solutions to this problem or have had similar experiences!
Thanks a lot!
Specs: Razer Blade Stealth 2019
Display: FHD Matte
CPU: Intel Core i7 8565U
GPU: MX150
BIOS: 1.06
This topic has been closed for comments
Userlevel 7
- I am the Lightbringer
- 4793 replies
-
8 August 2019
Is it possible for you to put up a video clip detailing the issue? Also, I'd need you to send me a PM with the serial number of your RBS along with the current Windows Build Number so I can look into patches that may fix the webcam issue.
Zult, how did you resolve this?
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