Razer Configurator not identifying Tartarus | Razer Insider

Razer Configurator not identifying Tartarus

  • 27 November 2020
  • 1 reply
  • 109 views

Hi there,

After a recent windows update its seems the configurator v2 is not identifying that the tartarus is plugged in and thus not functioning properly.

Is there a fix for this?

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1 Reply

Userlevel 7
How does your Tartarus appear on the Device Manager? I'd appreciate it if you can send me screenshots and the serial number of the device. For now, please perform a clean installation of the app and device drivers by following this guide.

*Locking the thread to curb the conversation to PMs.