Razer cortex error? | Razer Insider

Razer cortex error?

  • 1 June 2021
  • 1 reply
  • 2 views

So today i have been trying to play destiny 2 a game i very much enjoy. I need razer cortex to play it other wise i dont get enough fps. I Have noticed that the boost does not work, because i was unable to play. When i stoped boosting it said "cant find sharedLibrary.dll" i have tried re installing Razer cortex but i still have the same problems please help me

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1 Reply

Hey there!

Thank you for sharing your concern here. My name is Michelle from the Razer Cortex Technical Support Team. I will be very happy to assist you with your issue.

After investigating, we found that the 'sharedLibrary.dll' you mentioned is not a Cortex .dll file. We assume it is a dll file of another app on your PC. Razer Cortex did not boost your game due to the missing of this .dll file from the PC.

Please google the DLL file and install it on your PC to see whether this issue persists.

Thank you very much for your patience. Please always feel free to let us know if you have any comments, feedback, or any bugs you encounter.

Best regards,
Michelle Chang
Razer Cortex Team