Razer Cynosa Chroma working but not working | Razer Insider
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Razer Cynosa Chroma working but not working

  • December 11, 2019
  • 3 replies
  • 41 views

Hi, I have a small problem, I connected a new keyboard to the PC, the keyboard lights up rainbow and when I press a button, it stops lighting up rainbow and only lights up the pressed green buttons and the windows do not respond. I uninstalled the drivers, reinstalled Razer Synaps and I don't know if it's damaged or I'm doing something wrong. I will add that I have Windows 10 and Synaps can see the keyboard but I can't configure the backlight. I connect keyboard to other PC and everywhere is the same problem.
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3 Replies

8logic8
Hi, I have a small problem, I connected a new keyboard to the PC, the keyboard lights up rainbow and when I press a button, it stops lighting up rainbow and only lights up the pressed green buttons and the windows do not respond. I uninstalled the drivers, reinstalled Razer Synaps and I don't know if it's damaged or I'm doing something wrong. I will add that I have Windows 10 and Synaps can see the keyboard but I can't configure the backlight. I connect keyboard to other PC and everywhere is the same problem.
i have the same problem

  • Insider
  • 11 replies
  • December 13, 2019
The problem is with Razer...

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • December 14, 2019
@8logic8 and @bizDarkVioletheat883 Where did you guys get the keyboards from? It sounds like they are stuck at Demo Mode. Please PM me the serial number of your device so I can give you a model-specific reset procedure.

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