Razer Death Adder Elite Mouse lights on but not working | Razer Insider

Razer Death Adder Elite Mouse lights on but not working

  • 7 March 2019
  • 3 replies
  • 41 views
T
Just got myself a DA Elite mouse and it connects, works fine for about 15 minutes, and then stops moving on the screen. The lights are still on and cycling so it has power. I don't know what to do to fix this. I just installed the Synapse program and can uninstall and reinstall, so I will do that shortly. Any other advice? I hope this thing doesn't have hardware failure out the box.
This topic has been closed for comments

3 Replies

R
Can you send me the serial number of your Razer DeathAdder Elite through PM? Kindly include the link of this thread on your message. Let's continue from there.
T
My serial number is **************. I called Razor and got a case started. I literally just got this in the mail today so I am working through software, cleaning, and other technical issues. 🙂 I also have switched with USB port it is plugged into to see if that helps.
R
I removed the serial number from your post for security purposes. I sent you a PM instead so we can continue from there. Please check your Inbox.
CookiesCookie settings