Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Razer Deathadder Chroma:Invalid Product Serial Number

Discussion in 'Razer Support' started by ItsUtsuro, Jul 27, 2020.

  1. ItsUtsuro

    ItsUtsuro New Member

    Hello, I may have a small issue.
    I recently bought a new mouse, however I can not add it as a device in Razer Synapse because of "Your product is no longer covered by Razer's Limited Warranty". I know the mouse is older version, but since I bought it a month ago, I still expect it to be connected so I could change it´s sensitivity to my preferred sensitivity.
    So I ask what can I do to contact support/get it working so I could change the DPI of my mouse.
     
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >