Razer Gold - Failed to Reload - Visa Mastercard or Diners | Razer Insider
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Razer Gold - Failed to Reload - Visa Mastercard or Diners

  • April 26, 2021
  • 1 reply
  • 51 views

I´ve been trying to reload an account for several days, even tried creating a new account but neither I choose Visa o Mastercard method, they both give me "Failed to Reload" message. Whatching the forums seems like its been a long time with tthis issue and many people is reporting it but you still can't fix it. Already opened a ticket but no response still. If its not working, erase the method from the web, if othewise, please help us and let us know what to do.
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • April 27, 2021
There is a multitude of reasons why you can get that error message. I have limited visibility over that part of our system, but I can use your ticket number to coordinate with our Razer Gold and Silver Team. Send that to me via PM. Let's go from there. *Thread locked to curb the conversation to PMs.

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