Razer Gold - Failed to Reload - Visa Mastercard or Diners

Discussion in 'Razer Gold & Silver' started by avcrego, Apr 26, 2021.

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  1. avcrego

    avcrego New Member

    I´ve been trying to reload an account for several days, even tried creating a new account but neither I choose Visa o Mastercard method, they both give me "Failed to Reload" message. Whatching the forums seems like its been a long time with tthis issue and many people is reporting it but you still can't fix it. Already opened a ticket but no response still. If its not working, erase the method from the web, if othewise, please help us and let us know what to do.
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    There is a multitude of reasons why you can get that error message. I have limited visibility over that part of our system, but I can use your ticket number to coordinate with our Razer Gold and Silver Team. Send that to me via PM. Let's go from there.

    *Thread locked to curb the conversation to PMs.
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