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Razer Goliathus Chroma Extended not being recognized in Synapse 3

Discussion in 'Razer Support' started by Subotai01, Sep 20, 2019.

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  1. Subotai01

    Subotai01 New Member

    I have the Goliathus Extended Chroma mouse pad, along with a Death Adder Elite. Both were recognized in Synapse 3. I just got a Cynosa Chroma keyboard and connected it to my PC and fired up Synapse 3 to adjust the colors on all three but the Goliathus mouse pad was no longer recognized in Synapse 3 but the mouse pad still would lite up.

    Any help would be appreciated.
     
    Subotai01, Sep 20, 2019
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  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hello there! Are you still having the same issue? Also, have you tried reinstalling Synapse to see if it helps?
     
    Razer.RedPanda, Sep 26, 2019
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