Razer Goliathus Chroma Extended not being recognized in Synapse 3

Discussion in 'Razer Support' started by Subotai01, Sep 20, 2019.

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  1. Subotai01

    Subotai01 New Member

    I have the Goliathus Extended Chroma mouse pad, along with a Death Adder Elite. Both were recognized in Synapse 3. I just got a Cynosa Chroma keyboard and connected it to my PC and fired up Synapse 3 to adjust the colors on all three but the Goliathus mouse pad was no longer recognized in Synapse 3 but the mouse pad still would lite up.

    Any help would be appreciated.
     
    Subotai01, Sep 20, 2019
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  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest

    Hello there! Are you still having the same issue? Also, have you tried reinstalling Synapse to see if it helps?
     
    Razer.RedPanda, Sep 26, 2019
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