Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Razer Goliathus Extended Chroma Not Sitting Flat

Discussion in 'Razer Support' started by justinwithaq, Mar 1, 2019.

Thread Status:
Not open for further replies.
  1. justinwithaq

    justinwithaq New Member

    I've tried leaving books on it overnight, I also tried stretching it out.

    I've seen forums of people saying to iron it, not sure if I trust doing that due to the LED lighting..

    Any ideas, or should I send it back?

    (here's an image of it) https://imgur.com/kq3EqKL
     
    Ram3z17 likes this.
  2. FatKidWanderer

    FatKidWanderer Well-Known Member

    That should not be the case with your Razer Goliathus Extended Chroma. Is this fresh from the box? You may send it back to your reseller and have it replaced. Let us know if they are unable to do so.
     
    Ram3z17 likes this.
  3. justinwithaq

    justinwithaq New Member

    I've had it for around 3 months, it was bought from Amazon, not sure what their policy is
     
  4. FatKidWanderer

    FatKidWanderer Well-Known Member

    Can you send me the serial number of your Razer Razer Goliathus Extended Chroma through PM? Make sure to include the link of this thread. Let's continue from there.
     
  5. nerotuxxx

    nerotuxxx New Member

    Hi i bought one a week ago and i got the same problem what can i do?
     
  6. FatKidWanderer

    FatKidWanderer Well-Known Member

    Hi there, @nerotuxxx! Send me a PM of the serial number of your Razer Goliathus Extended Chroma mousepad. Also, include a picture of the current physique of your mousepad. Let's continue from there.
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >