Razer Hammerhead true wireless pro | Razer Insider

Razer Hammerhead true wireless pro


Hello everyone, I have a problem with my new Earbuds that arived today. So I unpacked them and first at all I decided to charge the case till its green and its full so my earbuds are full too and I can start configure them.
But when I connected them the first time I already noticed that my left Earbud didnt charged up and was on 5%.
Then I putted them back to the charger and waited for 1 more hour. Right now I checked again and my left earbud didnt charged again. They just arrived today and I dont know it its a technical issue or a configure issue.
With best regrets

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3 Replies

I manged to charge them up to 100%. But now after 15 minutes the left earbud is already down to 69%.
Userlevel 7
MYSTICTOPAZcool898
I manged to charge them up to 100%. But now after 15 minutes the left earbud is already down to 69%.


That doesn't sound right on the battery draining issue. Can you try to get it replaced, mentioning this issue?
Userlevel 7
MYSTICTOPAZcool898
I manged to charge them up to 100%. But now after 15 minutes the left earbud is already down to 69%.

im sure its software issue. it does the samething to me right out the box from razer store SF. left said 89% right said 100%. even tho i did not use it, every time i check 1 buds never reach 100%. then after software update now its normal. one thing that i can make sure, it is not your buds problem or batteries draining. you can use it as it is just like 100% without worry