Hi all,
So I've recieved a new Kaira Pro in the post today - but had nothing but problems with it!
My first one is the firmware update - the software keeps on freezing on the 'plug in your headset' page - the PC recognises the headset every time you plug it in, but you can never click the update button, and the tab just goes funny every time I try, so just have to kill it and restart - I have not managed to update the firmware as of yet.
I now have it connected to an Xbox One S, and in party chat there is a constant white noise in the background that I cannot get rid of. There is also a occasional loud echo for everyone else in the party coming from my headset.
I also had struggled with the Razer Headphone App on Xbox, which struggled to see the headset. I since got this working after re-connecting multiple times.
Doesn't seem great for what is sold as a new flashy headset! Anyone have any ideas, if not I'll probably return it in a couple days
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That's not the kind of experience we were hoping you'd have with the headset. Please send me the serial number and photos of your mic settings on both the Xbox One S and the Razer Headphone app. For now, please test the headset on a smartphone and/or a PC and let me know if the problem persists.
*Locking the thread to curb the conversation to PMs.
*Locking the thread to curb the conversation to PMs.
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