Razer keyboard problems

Discussion in 'Razer Support' started by MauroSalvatore2003, Dec 30, 2020.

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  1. MauroSalvatore2003

    MauroSalvatore2003 New Member

    hi guys , i recently bought this keyboard (razer blackwidow ultimate chroma) 2nd hand but i found an problem.

    Whenever i play games like call of duty or other games, i suddenly stop running or i double tap w when i just pressed it once.

    i read on internet it may be because its dirty but i cleaned the whole keyboard by watching a yt vid and after that it still does this. its basically impossible to play like this cause its so annoying i just stop running or whatever.

    Anybody who can help me ? i cant contact razer the warranty is outdated.
     
    MauroSalvatore2003, Dec 30, 2020
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Have you noticed similar behavior for other keys? If so, this is highly likely due to a faulty PCB. With that said, do send me the serial number of the keyboard so I can check for firmware solutions.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Caziel, Dec 31, 2020
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