Razer Kraken 2019 Microphone Issue

Discussion in 'Razer Support' started by Augtiar, Oct 21, 2020.

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  1. Augtiar

    Augtiar New Member

    I just received a pair of Razer Kraken 2019 headphones in the mail, and ordered them hoping to take advantage of the 7.1 surround sound for my games. When I set it up, I played with the audio settings in Windows Sound settings to make it sound the way I wanted. However, when I joined Discord with a couple of my friends to play a game, they said they heard feedback of my game coming through my mic. I spent some time trying to fix the problem, but no forum or anything reported any solution to this. I made sure it was connected properly, set as default, and all of the other recommended trials. To test that the problem is with the headset, I also tried playing sound in Open Broadcast Software to monitor my microphone activity, and found that the problem was in fact with the headset, and not just Discord. I would appreciate any and all assistance, as I would be disappointed to have to return the product in search of a working replacement or something that compares.
     
  2. Graythinktruck269

    Graythinktruck269 New Member

    I can help you with this as i had the same issue with my Razer Kraken V2 Pro. After some time messing around i figured out that if you plug the splitter in the mother board and not the front then that it works perfectly! Have fun using your new headset.
     
  3. MisaelMarco

    MisaelMarco New Member

    i have the same problem with my kraken x
     
  4. MisaelMarco

    MisaelMarco New Member

    i tried this but stil doesnt work
     
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