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Razer Kraken 7.1 (V1) Audio Distortion Issues While on Call

Discussion in 'Razer Support' started by Dark_Rage, Aug 13, 2020.

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  1. Dark_Rage

    Dark_Rage New Member

    Hello, I have a razer kraken 7.1 (V1), I'm running into an issue where it will randomly when in a voice chat (discord or google voice) on call, the speakers will distort audio extremely loud for a small period of time, to a deafening extent. Is there some sort of software/driver incompatibility with Windows 10, or programs and these headphones? I really is completely random, some days it will be fine and other days it will occur fairly frequently. I have scoured the internet and haven't been able to find an answer.

    Please help,

    From my ringing ears
     
  2. Mingeteaser

    Mingeteaser New Member

    This has been driving me mad for months, same model. Razer Snyapse 3 doesn't support the headset, so I'm worried this is never going to be fixed =/
     
  3. Dark_Rage

    Dark_Rage New Member

    Yeah this has been going on for the better part of a year now, and I haven't been able to get any help whatsoever about it. I ended up just buying a new Headset outside of Razer. Hope you can get some help!
     
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