Razer Kraken 7.1 v2 is recognised as CONEXANT USB AUDIO and does not appear on Synapse | Razer Insider

Razer Kraken 7.1 v2 is recognised as CONEXANT USB AUDIO and does not appear on Synapse

  • 30 April 2019
  • 5 replies
  • 33 views
DARKKi
Like the topic says, i noticed yesterday that my Kraken was recognised as CONEXANT USB AUDIO and it did not appear in Synapse 2.

I tried different usb ports, re-installing Synapse (clean uninstall), system restore to earlier point, uninstalling drivers via device manager and few other things and nothing has worked so far :\\

Anyone has any idea what is causing this and how to fix it?

I have Windows 10 (latest updates) and Synapse 2.21.
https://steamsignature.com/card/0/76561197990064356.png .:. darkk! / nzti! .:.
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5 Replies

J
im also having a similar issue where my headset isn't being recognised through the software anymore I have had it for over 2 years and its been fine, it still works plays sound and mic works too. the only thing is the software.
DARKKi
jakejedi
im also having a similar issue where my headset isn't being recognised through the software anymore I have had it for over 2 years and its been fine, it still works plays sound and mic works too. the only thing is the software.


Yeah it works but software is gone for me too. Well maybe this is a good thing since there is not going to be support for this in Synapse 3 so i can finally get rid of Synapse 2 :P

Do you use any virtual surround software with it now? I was thinking here would Razer Surround Pro or Windows 10's Sonic Surround, Dolby Atmos or DTS be better or something else?

My warranty had ended 4 months ago also 😞
https://steamsignature.com/card/0/76561197990064356.png .:. darkk! / nzti! .:.
J
the 7.1 v2's have built in surround so you cant use the surround software to make the headset work I already tried lol.
DARKKi
jakejedi
the 7.1 v2's have built in surround so you cant use the surround software to make the headset work I already tried lol.


It is only stereo actually and if Synapse 2 would recognise the headset then you could apply virtual surround to it.

Razer Tiamat is the only Razer headset with real 7.1 as i recall.

It seems Razer Surround only works for analog devices but Windows Sonic for Headphones works great. One thing that sucks that there is not much to calibrate/configure but at least the headset works and i get spatial sound with it.

I haven't tested DTS Unbound since it's not released yet and Dolby Atmos cost's 18,99€ and i haven't purchased it yet but planning to.
https://steamsignature.com/card/0/76561197990064356.png .:. darkk! / nzti! .:.
L
bungiorno a tutti, ho un problema con delle razer tiamat 7.1 v2, si sentono malissimo, ho comprato una asus strix , ma il discorso non cambia... qualcuno gentilmente mi puo' aiutare?
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