Razer Kraken Kitty Is Not Working With My PC.

Discussion in 'Razer Support' started by Sinkito7, May 30, 2021.

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  1. Sinkito7

    Sinkito7 New Member

    My Razer Kraken Kitty is having a handful of problems only with MY pc, I know this because i've tried on 2 different laptops and they work there.

    These are the list of problems:
    -Headphones aren't detected as an audio device by my computer it's listed in "Other Devices".
    -Headphones aren't detected by Synaps 3.
    -When the headphones do decide to randomly be activated... they either randomly disconnect and not work OR Disconnect and reconnect every time I move my mouse(Mamba elite)
    -My Keyboard(Ornata Chroma) Mouse(Mamba Elite) And Headphones(Razer Kraken Kitty) All flicker off and on CONSTANTLY at times.

    What I've tried:
    -Literally completely wiping my pc and reinstalling windows.
    -Buying an entirely new Kitty headset.... 200AUD down the hole...
    -Installing the latest intel drivers.
    -Reinstalling synaps by the repair tool AND fresh install.
    -Made sure the headphone drivers are up-to date.
    -Made sure windows is up-to date.
    -Messed around in sound devices manager and sound settings for hours and hours.
    -Using a different port

    My PC Specs that might help? idk:
    -AMD Ryzen 5 3600XT 6-Core Processor 3.79 GHz
    -Nvidia RTX 2070 Super
    -TUF GAMING B550-PLUS
    -Installed Ram: 16.0 GB
    -OS: Windows 10 64-bit
    -Power supply 750W

    Is there apps that I have that are potentially clashing with my audio device? Am I missing an audio driver or program that stops it from working properly?
     
    Last edited: May 30, 2021
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