Razer Kraken Tournament Edition MN# RZ04-0205 Ear Cushion Fell Off | Razer Insider

Razer Kraken Tournament Edition MN# RZ04-0205 Ear Cushion Fell Off

  • 16 September 2019
  • 5 replies
  • 5 views
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Hello everyone!

The left side ear cushion fell off and I cannot reattach it. I have looked online for hours and watched videos, but the "fixes" do not work for this model. A few videos have shown some sort of twisting to get it to detach, but that does not work either. I attempted this "twisting" (clockwise and counter clockwise) on the left side and it would not move. I attempted it on the right side nearly ripping the right side cushion off. That would not have been good. Please some direction. This is a bit maddening.

Thank you! :frown_:
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5 Replies

Razer.Caziel
Userlevel 7
The Kraken variant you have does not have a removable earcup that you can twist. Instead, the ear cushion is directly attached to the frame. It is a bit tricky but you can do something like this.
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Razer.Caziel
The Kraken variant you have does not have a removable earcup that you can twist. Instead, the ear cushion is directly attached to the frame. It is a bit tricky but you can do something like this.


Thank you for the reply. Who within your organization thought it was a wise idea to have an ear cushion attach to a headset this way? 45 mins, 45 minutes! I have been trying to put it back on. The video is of little help. How do you insert a flimsy piece of material into an ever-thinning slot that continues to crumple up? The slightest pull to try and adjust it will pop the whole ear cushion off again. I guess I have to go back to Best Buy and return, for the 8TH TIME, a Razer headset. In this case because I cannot put a soft ear cushion back on. Don't you think after 8 different returns of Razer products I should go elsewhere? Very sad and disheartened.
Razer.Caziel
Userlevel 7
I'm sorry that you had such a hard time. Maybe there is something wrong with either the ear pads or your headset but to be honest, most headphones are designed as such.
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You are a very nice person and I appreciate your kind words. After many attempts, by a few people, we got it on. I really enjoy your products, but that just seemed so unnecessary. I suppose as they say “it is what it is”. Thank you for your kindness.
Razer.Caziel
Userlevel 7
You did all the work but thanks for lopping me in. I'll be locking this thread as resolved.
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