Razer Kraken X mic not detected | Razer Insider

Razer Kraken X mic not detected

  • 2 February 2020
  • 3 replies
  • 1 view
M
So i just bought kraken x yesterday, the output audio is very good and working, but 1 thing i discovered is the input microphone still using the laptop mic, not the headset. Heading to the recording device under and there's only my laptop microphone array connected, no headset detected

Any help?
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3 Replies

Razer.Speedcr0ss
Userlevel 7
Hey there! Thanks for posting your Razer Kraken X concern here. By the way, have you check if the recording device is set correctly in your laptop's Control Panel > Sound > Recording? Ensure to select the proper recording device, right-click on it, and select "Set Default Device" or "Select Default Communication Device". Should the issue persists, please send me a PM together with your headset's serial number. Let's continue from there.
M
Razer.SpeedCr0ss
Hey there! Thanks for posting your Razer Kraken X concern here. By the way, have you check if the recording device is set correctly in your laptop's Control Panel > Sound > Recording? Ensure to select the proper recording device, right-click on it, and select "Set Default Device" or "Select Default Communication Device". Should the issue persists, please send me a PM together with your headset's serial number. Let's continue from there.

problem already solved, thanks. had to unistall all audio driver first
Razer.Speedcr0ss
Userlevel 7
muzazipr
problem already solved, thanks. had to unistall all audio driver first


Awesome! Thanks for keeping me updated. Feel free to send me a PM should you need additional assistance.
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