Razer Kraken X Mic Randomly Cutting Out | Razer Insider

Razer Kraken X Mic Randomly Cutting Out

  • 18 October 2019
  • 1 reply
  • 20 views

Just got a new Kraken X headset, after about a week my mic started randomly stop working, the only way ive found to fix it is to restart my computer but after a random amount of time it will stop working again, the mic isnt muted on the headset and other headsets work (dont have any other razer headsets to test). I have razer central installed, 7.1 surround sound and discord installed and i play cs:go but i havent noticed it cutting out when any particular program is opened. Ive also tried reinstalling my microphone driver and checking for updates as well as closing all applications and none have worked.

Edit:
My mic also cuts in and out really quickly when talking in discord sometimes, (sounds like im lagging but pings fine) and when i restarted discord it completely stopped working so im wondering if discord is the problem

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1 Reply

Userlevel 7
Hi @BlaM666! Thank you for sharing this on our Support thread. Sorry to hear that your headset's concern. Have you tested it on a different USB or on a different PC with Razer Synapse installed? If the issue persists, please send me a PM. Let's continue from there.