Razer Lancehead TE Macro

Discussion in 'Razer Support' started by Mister7Star, Aug 7, 2021.

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  1. Mister7Star

    Mister7Star New Member

    I saw that the mouse movement feature is available starting with synapse 3, I have synapse 3.6 and I have lancehead tournament edition and I don't have mouse movement feature only mouse clicks. Why and how should I fix it?
     
    Last edited: Aug 7, 2021
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Have you contacted our Support Team? If You haven't, please click this or send me the following:

    a. A video showing the issue:
    b. Synapse 3.0 logs.

    Save the files via Google Drive or any online drive account, then paste the link here. Ensure to set the link's settings that will allow me to view its content.
     
    Mister7Star likes this.
  3. Mister7Star

    Mister7Star New Member

    So any help regarding that?
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! I saw your links. However, I have to remove them since it may compromise your privacy, and that's against our house rules. Please send me a PM together with your device's serial number. I'll be locking this thread now.
     
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