Razer Laptop | Razer Insider

Razer Laptop

  • 12 November 2019
  • 1 reply
  • 388 views
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Hey guys, I am new to this thread. I got my laptops a few months back and when I got it, the laptop had a broken led on the backbit keyboard and I noticed the laptop was slightly bent. I contacted razer support and they told me to send the laptop back to them. I did, and they absolutely nothing and I got my laptop back untouched a few weeks later. This is my main laptop that I use for work and school so I dont really know what to do. I am hesitant to send my laptop to razer support again since they have been slow to respond and I need this laptop 24/7
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1 Reply

Razer.Caziel
Userlevel 7
That is not how we hope things would go for our patrons. I can't guarantee anything as of this time, but please let me take a closer look at your case. PM me the case number and I'll see what I can do to try to turn things around.
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