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Razer Laptops

Discussion in 'Razer Support' started by AeroShore, Nov 16, 2019.

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  1. AeroShore

    AeroShore New Member

    I ordered a Razer Blade 17 back in November of 2019. I instantly noticed a speaker rattling issue, so I sent the laptop back for a replacement. They sent me a Razer Blade 17 Pro in return which I appreciated greatly, however, I had the same rattling issue. I contacted Razer support, and they agreed that I could send the laptop in for store credit, so I could buy the Razer Blade 15 instead. I received the Blade 15, and guess what? The speakers were still rattling! At this point, I was furious, as it had been months after and I still had not had a laptop. I had emailed and phoned in dozens of times at this point. Earlier this month, I sent in my laptop to receive a replacement laptop yet again, and Razer CLOSED my case! I am short $1800 with no laptop. At this point, I have no idea what to do. I own a Razer keyboard, mouse, and microphone. I expected better customer service from a multi-million dollar company. What should I do?
     
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