Razer Mice/Keyboard dont show up in Synapse 2

Discussion in 'Razer Support' started by projectxoa, Jun 4, 2021.

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  1. projectxoa

    projectxoa New Member

    Hello everyone.
    Today i switched to a new PC, but my Deathadder and Ornata dont show up in Synapse.
    They show up on the PC and i can work with them. Only Synapse doesnt work. I tried every advice by googling. Multiple re-installs. Deinstalling in Device Manager. Plugging into different USB. Everything. There even appears a notification upon plugging the Device into the PC by Synapse itself. But in the program it shows no device.

    Thank you for any help.
     
    projectxoa, Jun 4, 2021
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  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Have you tried connecting them to a different computer and check if the issue persists? Let's isolate the problem by repairing your Synapse by clicking this link and see if it helps.
     
    Razer.Speedcr0ss, Jun 4, 2021
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  3. projectxoa

    projectxoa New Member

    Yes i tried on a different computer and there is no problem. I already followed the instructions and clean reinstalled synapse multiple times.
     
    projectxoa, Jun 5, 2021
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