Razer Mice/Keyboard dont show up in Synapse 2

Discussion in 'Razer Support' started by projectxoa, Jun 4, 2021.

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  1. projectxoa

    projectxoa New Member

    Hello everyone.
    Today i switched to a new PC, but my Deathadder and Ornata dont show up in Synapse.
    They show up on the PC and i can work with them. Only Synapse doesnt work. I tried every advice by googling. Multiple re-installs. Deinstalling in Device Manager. Plugging into different USB. Everything. There even appears a notification upon plugging the Device into the PC by Synapse itself. But in the program it shows no device.

    Thank you for any help.
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Have you tried connecting them to a different computer and check if the issue persists? Let's isolate the problem by repairing your Synapse by clicking this link and see if it helps.
     
  3. projectxoa

    projectxoa New Member

    Yes i tried on a different computer and there is no problem. I already followed the instructions and clean reinstalled synapse multiple times.
     
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