Razer Moblie 1 -WIFI issue - cannot connect to hidden SSID since Android P

Discussion in 'Razer Support' started by polyCocoaBrownRUBY818, Nov 11, 2019.

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  1. polyCocoaBrownRUBY818

    polyCocoaBrownRUBY818 New Member

    Hi,

    We use hidden SSIDs in my work for specific networks, had been working fine for 2 years with my Razer Phone.

    Since upgrading to Android P, I can no longer connect to hidden SSID networks.

    Created one at home to test, same issue.

    I am the network admin at my work.
     
    polyCocoaBrownRUBY818, Nov 11, 2019
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    dispaciere likes this.
  2. polyCocoaBrownRUBY818

    polyCocoaBrownRUBY818 New Member

    Any feedback on this?
     
    polyCocoaBrownRUBY818, Nov 17, 2019
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  3. dispaciere

    dispaciere New Member

    Hi same issue here. I just upgraded to a new Razer Phone 2 but it's now a brick because I'm still unable to connect to my home's hidden SSID.
     
    dispaciere, Nov 18, 2019
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  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Razer.Caziel, Nov 19, 2019
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  5. dispaciere

    dispaciere New Member

    Problem persists. Will be returning this. Disappointed to say the least.
     
    dispaciere, Nov 19, 2019
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  6. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    I'm sorry to hear that. Do you mind sending me a screenshot of the "Add Network" window with your configuration right before you hit save? We'd like to recreate the issue using your settings and work from there.
     
    Razer.Caziel, Nov 20, 2019
    #6 Share
  7. polyCocoaBrownRUBY818

    polyCocoaBrownRUBY818 New Member

    Hi,

    I'll try this on Monday and report back.
     
    polyCocoaBrownRUBY818, Nov 22, 2019
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  8. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Sounds like a plan. I'll be here when you need me.
     
    Razer.Caziel, Nov 23, 2019
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  9. polyCocoaBrownRUBY818

    polyCocoaBrownRUBY818 New Member

    Hi,

    Didn't notice the new Hidden network Yes/No option. When I set it to yes, the network adds correctly :)

    Thanks
     
    polyCocoaBrownRUBY818, Nov 25, 2019
    #9 Share
  10. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Nicely done! Thanks for keeping us in the loop. I hope this works for everyone else too.
     
    Razer.Caziel, Nov 27, 2019
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