Razer Naga keeps disconnecting | Razer Insider

Razer Naga keeps disconnecting

T
Hi, my 1 year old Naga X disconnected on its own yesterday.

Now everytime I plug it in, I hear the annoying Windows 10 sound that tells me something is plugged in, and then, 1 second later, the one that says something is plugged out, I'm sure you know what I mean. And of course, the cursor doesn't reapper on my screen.

I tried four different usb slots, I reinstalled Synapse, what else can I do ?

Thank you
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2 Replies

T
Post before "Hi I'm Mark, have you tried plugging the mouse in another usb slot and reinstalling synapse ? Then let me know"
Razer.Speedcr0ss
Userlevel 7
thinkLiseranPurple978
Hi, my 1 year old Naga X disconnected on its own yesterday.

Now everytime I plug it in, I hear the annoying Windows 10 sound that tells me something is plugged in, and then, 1 second later, the one that says something is plugged out, I'm sure you know what I mean. And of course, the cursor doesn't reapper on my screen.

I tried four different usb slots, I reinstalled Synapse, what else can I do ?

Thank you


Ensure to run the latest Windows update. Try installing the Intel Drivers and Support Assistant and check if it recommends the latest driver for your computer. Otherwise, send me your case number or email address so I can review your contact history. I'll be locking this thread to curb our conversation privately.
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