Razer Naga trinity right mouse click

Discussion in 'Razer Support' started by countysharpFreshAir634, Sep 9, 2019.

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  1. Hi Razer just got my naga trinty on august 16th and unfortunately the right mouse click is already loose
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    If it is a physical issue, you should be able to return it to the seller for a replacement. By the way, what do you mean by loose?
     
  3. The right click key has too much travel on release. When I right click it feels like a securing mechanism that lets the switch reset is not working
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    In that case, please send me a PM with the serial number of your mouse along with the name of the shop you bought it from.
     
  5. Sure the Serial number is bought it from amazon
     
    Last edited by a moderator: Sep 13, 2019 at 1:30 PM
  6. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    I'll need you to send that over via PM along with a proof of purchase this time so I can look into your RMA options as well.
     
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