Razer Nari dongle recovery not working

Discussion in 'Razer Support' started by Your3rdBicycle, Dec 7, 2020.

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  1. Your3rdBicycle

    Your3rdBicycle New Member

    Ok so I have a problem with my Razer Nari headset. The dongle just showed up at my device list as "Avnera AV6301". I then tried googling the problem, and I found the recovery tool. At first the recovery tool seemed to work, but then it said "No action required". I tried once where the tool worked, and where Avnera was changed to "Razer Nari". But now, it just says "No action required", and I can't use the recover button. I tried the pairing utility, and it seems that whenever the dongle is read as Avnera, I can't pair/update. Long story short: Recovery tools not working. What do I do? I closed all other Razer apps and background processes. Screenshot (2).png Screenshot (3).png Screenshot (4).png
    First picture shows the dongle recovery tool, next two pictures shows the pairing utility.
     
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