Went through numerous hours in tech support with Razer, Dell, and Windows. Uninstalling/reinstalling software and drivers countless times. Returned headset to store of purchase for another identical headset, plugged in, microphone worked normally. Next day, after unplugging USB wireless transceiver and plugging it back in, the microphone stopped working again. Rechecked all headset and microphone settings, all normal and no input from microphone. Returned the second headset to store of purchase for another identical headset, plugged in, and the microphone is working again! Unplugged the USB wireless transceiver (dongle) for streaming Netflix, then plugged in USB wireless transceiver for gaming and the microphone stopped working AGAIN!!
Is there a way to reset the USB wireless transceiver, or a way to allow it to not mess up the microphone when unplugging the USB wireless transceiver?????????????????????????
This topic has been closed for comments
This is how I fixed my Microphone:
Open Razer Synapse
Log Out of current Profile
Sign in as Guest
Go to Mic tab and Mute/turn Off Microphone using Synapse
Power Off Headset
Power On Headset
Unmute Mic using the Headset Mute Button
Test Microphone
Open Razer Synapse
Log Out of current Profile
Sign in as Guest
Go to Mic tab and Mute/turn Off Microphone using Synapse
Power Off Headset
Power On Headset
Unmute Mic using the Headset Mute Button
Test Microphone
Microphone STILL works, even after unplugging and reinserting USB wireless transceiver! Perhaps there is a glitch in the Synapse Profile??
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.