Razer Nari: New issue. Static mic. | Razer Insider

Razer Nari: New issue. Static mic.

S
Hello, so I bought the razer Nari, after my pair of Kraken became unusable. One of the big reasons where this robotic/static transmission coming from my end whenever I tried talking. Spent a good chunk of my money on a pair of Razer Nari, and just last week out of nowhere the same issue appears. I've taken good care of my pair of headset, and I have no idea why out of the blue, every third or fourth word I speak, turns into me speaking binary.

This is getting really frustrating, I am unable to speak with friends at all, due to it being such headache for anyone to listen to. Anyone knows whats up? I checked all my drivers that I know at least, everything is up to date. Other then the mic issue, the headphones are working as expected, producing amazing sound.
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18 Replies

G_Leland
Userlevel 3
Hey pal, try to set settings like on the screenshot, it might be help.
L
Swundead
Hello, so I bought the razer Nari, after my pair of Kraken became unusable. One of the big reasons where this robotic/static transmission coming from my end whenever I tried talking. Spent a good chunk of my money on a pair of Razer Nari, and just last week out of nowhere the same issue appears. I've taken good care of my pair of headset, and I have no idea why out of the blue, every third or fourth word I speak, turns into me speaking binary.

This is getting really frustrating, I am unable to speak with friends at all, due to it being such headache for anyone to listen to. Anyone knows whats up? I checked all my drivers that I know at least, everything is up to date. Other then the mic issue, the headphones are working as expected, producing amazing sound.

I am also having this issue, its Synapes 3. Its a terrible app.
I never ever had issues with my Man'O war
L
there was an update today. ill see it if fixed it after the installation.
R
Im having the same issue, even after the update from yesterday
C
I'm having issues with my Mic since the last update!... Crackling, Robotic and Static!... I would like to go back to the previous version and see if that fixes the problem.
*Phanteks Evolv mATX TG (Black) *i7-6850K *Asus X99-M WS *Nzxt Kraken X64 / Thermaltake Riing SP Series *Corsair Vengeance Pro RGB 64GB (4 x 16GB) DDR4 *Corsair HX1200i *EVGA GeForce GTX 1080 Ti FTW3 Hybrid *Samsung 960 Evo M.2 500GB *Samsung 840 Evo 1TB SSD *Sharp Quattron 46' *Corsair K70 RGB *Corsair Dark Core *Corsair MM800 *Corsair ST100 *Razer Nari Ultimate.
S
I'm having the same problem with Razer Nari Ultimate. Did you you guys fixed the problem?
R
Reinstall is a fix, but the static/robot voice always finds a way back to me..
G_Leland
Userlevel 3
Swundead
Hello, so I bought the razer Nari, after my pair of Kraken became unusable. One of the big reasons where this robotic/static transmission coming from my end whenever I tried talking. Spent a good chunk of my money on a pair of Razer Nari, and just last week out of nowhere the same issue appears. I've taken good care of my pair of headset, and I have no idea why out of the blue, every third or fourth word I speak, turns into me speaking binary.

This is getting really frustrating, I am unable to speak with friends at all, due to it being such headache for anyone to listen to. Anyone knows whats up? I checked all my drivers that I know at least, everything is up to date. Other then the mic issue, the headphones are working as expected, producing amazing sound.

lgarza93
I am also having this issue, its Synapes 3. Its a terrible app.
I never ever had issues with my Man'O war

robinwa101
Im having the same issue, even after the update from yesterday

Coppercarsharp365
I'm having issues with my Mic since the last update!... Crackling, Robotic and Static!... I would like to go back to the previous version and see if that fixes the problem.


This is a known issue in the latest Windows 10 update. To recover your mic function, please try the followings steps:


  • Launch Razer Synapse 3.
  • Select your Razer Nari headset within the dashboard.
  • Navigate to the Mic tab.
  • Ensure that the Ambient Noise Reduction box is checked.
  • Next, navigate to the “Sounds” Settings in Windows. Right click on the speaker icon in the bottom right of your task bar and click on “Sounds".
  • Select the “Recording Tab” and make sure the Razer Nari is selected as your default device.
  • Next, click the “Properties” icon located at the bottom of the pop up.
  • Navigate to the “Advanced” tab.
  • Change the Default Format to "1channel,16bits,44100Hz".
  • Click OK.
C
Did not help for me... I did everything i can think off but no fix.. Razer fix your stuff!!!!!!
R
Userlevel 6
Hi there guys! Are you still having the same issue? Are there specific programs being affected (i.e. Discord, Skype, etc)?
C
I have the same problem in every voice program... After 10-15 word it get like this robotic sound. But in TeamSpeak when I listen to my self i can hear like a bass/echo sound before the robotic sound kicks in.
R
Userlevel 6
Cenimm
I have the same problem in every voice program... After 10-15 word it get like this robotic sound. But in TeamSpeak when I listen to my self i can hear like a bass/echo sound before the robotic sound kicks in.

Thanks for the reply. Can you share a recording of this? Also, have you tried connecting it with another PC to see if the same issue persists?
C
Yes i have tried another computer still the same problem... Where to share? This page just say
"The uploaded file does not have an allowed extension. "
i tried mp3, mp4, wma, m4a....
R
Userlevel 6
Cenimm
Yes i have tried another computer still the same problem... Where to share? This page just say
"The uploaded file does not have an allowed extension. "
i tried mp3, mp4, wma, m4a....

Hi there! Can upload it somewhere like Google Drive and then share the link here.
C
Razer.RedPanda
Hi there! Can upload it somewhere like Google Drive and then share the link here.


https://www.dropbox.com/s/6a78830ohz7kgnu/Razer-Mic-Test.mp3?dl=0

I hope this works/helps.
R
Userlevel 6
Cenimm
https://www.dropbox.com/s/6a78830ohz7kgnu/Razer-Mic-Test.mp3?dl=0

I hope this works/helps.

Thanks for the recording. Please PM me the serial number of your Nari. Let's continue there.
I
Do NOT use "ambient noise reduction" in the MIC tab in the synapse software. Had the same problem before, but now my voice is clear for others.
C
I have turned off every option and tested to turn on everyone again one by one and no matter what I do it sounds the same...
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