Razer Nari: New issue. Static mic.

Discussion in 'Razer Support' started by Swundead, Oct 2, 2019.

  1. Swundead

    Swundead New Member

    Hello, so I bought the razer Nari, after my pair of Kraken became unusable. One of the big reasons where this robotic/static transmission coming from my end whenever I tried talking. Spent a good chunk of my money on a pair of Razer Nari, and just last week out of nowhere the same issue appears. I've taken good care of my pair of headset, and I have no idea why out of the blue, every third or fourth word I speak, turns into me speaking binary.

    This is getting really frustrating, I am unable to speak with friends at all, due to it being such headache for anyone to listen to. Anyone knows whats up? I checked all my drivers that I know at least, everything is up to date. Other then the mic issue, the headphones are working as expected, producing amazing sound.
     
    Coppercarsharp365 likes this.
  2. G_Leland

    G_Leland New Member

    Hey pal, try to set settings like on the screenshot, it might be help.
    [​IMG]
     
  3. lgarza93

    lgarza93 New Member

    I am also having this issue, its Synapes 3. Its a terrible app.
    I never ever had issues with my Man'O war
     
  4. lgarza93

    lgarza93 New Member

    there was an update today. ill see it if fixed it after the installation.
     
  5. robinwa101

    robinwa101 New Member

    Im having the same issue, even after the update from yesterday
     
  6. Coppercarsharp365

    Coppercarsharp365 New Member

    I'm having issues with my Mic since the last update!... Crackling, Robotic and Static!... I would like to go back to the previous version and see if that fixes the problem.
     
  7. samsa_alva

    samsa_alva New Member

    I'm having the same problem with Razer Nari Ultimate. Did you you guys fixed the problem?
     
  8. robinwa101

    robinwa101 New Member

    Reinstall is a fix, but the static/robot voice always finds a way back to me..
     
  9. G_Leland

    G_Leland New Member

    This is a known issue in the latest Windows 10 update. To recover your mic function, please try the followings steps:

    1. Launch Razer Synapse 3.
    2. Select your Razer Nari headset within the dashboard.
    3. Navigate to the Mic tab.
    4. Ensure that the Ambient Noise Reduction box is checked.
    5. Next, navigate to the “Sounds” Settings in Windows. Right click on the speaker icon in the bottom right of your task bar and click on “Sounds".
    6. Select the “Recording Tab” and make sure the Razer Nari is selected as your default device.
    7. Next, click the “Properties” icon located at the bottom of the pop up.
    8. Navigate to the “Advanced” tab.
    9. Change the Default Format to "1channel,16bits,44100Hz".
    10. Click OK.
     
  10. Cenimm

    Cenimm New Member

    Did not help for me... I did everything i can think off but no fix.. Razer fix your stuff!!!!!!
     
  11. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there guys! Are you still having the same issue? Are there specific programs being affected (i.e. Discord, Skype, etc)?
     
  12. Cenimm

    Cenimm New Member

    I have the same problem in every voice program... After 10-15 word it get like this robotic sound. But in TeamSpeak when I listen to my self i can hear like a bass/echo sound before the robotic sound kicks in.
     
  13. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the reply. Can you share a recording of this? Also, have you tried connecting it with another PC to see if the same issue persists?
     
  14. Cenimm

    Cenimm New Member

    Yes i have tried another computer still the same problem... Where to share? This page just say
    "The uploaded file does not have an allowed extension. "
    i tried mp3, mp4, wma, m4a....
     
  15. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Can upload it somewhere like Google Drive and then share the link here.
     
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