Razer nari ultimate disconnecting and reconnecting | Razer Insider

Razer nari ultimate disconnecting and reconnecting

  • 28 August 2022
  • 1 reply
  • 5 views
3
Hi

Something like 3 days ago my headset randomly disconnected, after about 3 seconds connected. Then after another 3 seconds it happend again and again. So i decided to check if everything is right with my razer softwere. I reinstalled it and it didnt help. After that i restarded my PC. Then i unpluged usb dongle and it was hot asf. I almost dropped it. After cooling it down i pluged it and my headset was connectet for something like 20 minutes then loop started again. So i gave up and turned off my pc. 6 hours later I had some freetime so I runned my pc and like earlier after about 30 minutes same shit was happening. I knew that those headphones can be pluged by jack so i did and it worked. I think that problem is in my usb dongle. Is there anything what i can do with it or i need to get new one.
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1 Reply

Razer.Zionzedd
Userlevel 7
32DarkuS23
Hi

Something like 3 days ago my headset randomly disconnected, after about 3 seconds connected. Then after another 3 seconds it happend again and again. So i decided to check if everything is right with my razer softwere. I reinstalled it and it didnt help. After that i restarded my PC. Then i unpluged usb dongle and it was hot asf. I almost dropped it. After cooling it down i pluged it and my headset was connectet for something like 20 minutes then loop started again. So i gave up and turned off my pc. 6 hours later I had some freetime so I runned my pc and like earlier after about 30 minutes same shit was happening. I knew that those headphones can be pluged by jack so i did and it worked. I think that problem is in my usb dongle. Is there anything what i can do with it or i need to get new one.


You can try the steps here for fixing the connection issue and run the pairing utility by following this guide. Should the problem persists, please PM me the serial number so I can validate its model and look for other steps to help you resolve the problem.

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