Razer Nari Ultimate headset keeps disconnecting | Razer Insider

Razer Nari Ultimate headset keeps disconnecting

  • 19 October 2022
  • 1 reply
  • 13 views
K
After 2 years my Razer Nari Ultimate headset keeps disconnecting and reconnecting.
I think the issue is the dongle since it was hot AF when I pulled it out of my pc.
I've checked the store for replacement parts to buy a new dongle but apparently these are not available?

I've already tried everything with updating drivers, BIOS, reinstalling razer synapse, ....
But nothing works....
My headset is no longer in warranty and I don't have the proof of purchase anymore.
And apparently you can't create a normal support case anymore once your product is out of warranty....?

Thanks in advance for the help.
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1 Reply

Razer.Zionzedd
Userlevel 7
Hi Kingz_Anaconda,


No worries, I can help you start a case for a dongle replacement request. Sending over the serial number through PM so I can validate your headset will be a great start. Thanks!

*Thread locked to curb conversation to PM.
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