razer nari ultimate horrible sound

Discussion in 'Razer Support' started by avDoubleRainboom, Sep 19, 2019.

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  1. avDoubleRainboom

    avDoubleRainboom New Member

    hello,

    well yesterday, i was going to lisening some music with my razer nari ultimate, but the sound is horrible don't know why, the sound go up and down with some crackling.
    If someone have the solution, I would like to have it too
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Thanks for laying your headset's concern on our support thread. Does the issue persist even if it's plugged in through wired or via wireless? Also, does the issue occur if it's connected on a different port in your PC or to a different PC?
     
  3. junfais1995

    junfais1995 New Member

    Hi,
    It happens to my Nari too! whenever I increase or decrease the volume I will listen some cracking sound! how do i solve it ?
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey everyone! If the issue still persists, please send me a PM together with your headset's serial number. Let's continue from there.
     
  5. Nat1110

    Nat1110 New Member

    I recently purchased Nari Ultimate from best buy and keep having that static sounds all the time during listening the music also games sometimes, is kinda annoying... So I went to exchange the same one just wanna test it out if still the same issue. Been googling for how to set up the EQ and other setting. It doesn't matter how I adjust, that static sounds will keep showing up.....Can anyone please tell me how to fix this problem?( Been trying many ways that people says from google)
     
  6. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Oh my! Thanks for letting me know. Have you updated your headset by connecting it to your computer with Razer Synapse installed? Please send me a PM together with your headset's serial number. Let's continue from there.
     
  7. Nat1110

    Nat1110 New Member


    yes, I did also connecting it to my computer with Razer Synaps 3. (all my computer all Razer products)
    the static sounds is always there....
     
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