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Razer Nari Ultimate

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My razer Nari Ultimate Wireless headset sometimes randomly disconnects and makes the beeping sound multiple times for no reason i have no idea why, it is fully charged and i have tried different USB ports, sometimes when it disconnects the lights on my razer keyboard and mouse also turn off for a second, i dont understand what is happening.
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5 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • December 29, 2019
Because there are some beeping sounds even when fully charged, I'm inclined to say that this has something to do with the firmware. Send over the serial number of your headphones via PM so I can check for firmware updates.
S
i have the same problem right now actually. how do we update the firmware of it?
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • February 4, 2020
Super_Jester
i have the same problem right now actually. how do we update the firmware of it?
We have a model-specific tool you can download, but I'll need to verify the serial number of the headset first. PM me so I can do just that.
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1 person likes this
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    lols28898
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  • Evantal
  • 1 reply
  • February 17, 2020
im having the same problem. can i send you mine and you check for a firmware update?
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • February 18, 2020
Evantal
im having the same problem. can i send you mine and you check for a firmware update?
I'll look forward to your PM. In the meantime, I'll be locking the thread to push things to PM and avoid threadjacking.
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