Razer Phone 1 - many many data issues | Razer Insider

Razer Phone 1 - many many data issues

  • 26 February 2019
  • 1 reply
  • 1 view

Hello,

I have always had data issues with my Razer Phone (version 1), specifically Wifi will stop working after a while and have to be turned off/on to work again.

But now I am trying a cheaper pre-paid mobile data plan and I am having nothing but problems.. I transferred from T-Mobile (which was working fine) to Mint. I had no data for 3 weeks and they could not get it to work. I have now ported to Cricket with limited success. Some things work such as certain websites on Chrome, i.e. Facebook, NetizenBuzz, Google Voice, and SMS/text and calls.

However, the majority of my apps (including Google Play) and most websites (Twitter, Slickdeals, eBay, etc.) do not work on data. I am showing full LTE+ data bars and confirmed with Cricket support it is not anything else. We have set up the APNs, checked all app settings (data in background allowed, no data saver turned on, etc.).

I am getting "address unreachable" errors in Chrome and straight up "no internet found" on apps. If I turn on wifi, all is fine. But mobile data is bust.

What can I do?

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1 Reply

Userlevel 7
Hi @bitzoneWildBlueYonder824. That's rough. Allow me to help you out. Was there a significant update to the phone before all this occurred and what version of Android are you currently on?