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Razer phone 2 not charging

Discussion in 'Razer Support' started by PrefferedTrash, Aug 28, 2020.

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  1. PrefferedTrash

    PrefferedTrash New Member

    Recently I have found that my phone is not charging when I plug it in as well as when it does completely die and it is plugged in it seems to be trying to boot over and over again however when I turn it on after a few minutes it has charged around 10%- 20% but still says that is is not charging after that. any help on how to fix it or if it's just done for?
     
    PrefferedTrash, Aug 28, 2020
    #1 Share
  2. BlastOffBronzepoint202

    BlastOffBronzepoint202 New Member

    Same problem. Anyone wanna help?
     
    BlastOffBronzepoint202, Aug 31, 2020
    #2 Share
  3. colinrazercolin

    colinrazercolin New Member

    Same problem here as well. Any answers yet?
     
    colinrazercolin, Sep 16, 2020
    #3 Share
  4. BlastOffBronzepoint202

    BlastOffBronzepoint202 New Member

    I did a full factory reset. That fixed it. Seemed to be a software issue on something that I had recently downloaded. Fixed the whole thing and I'm back up and running.
     
    BlastOffBronzepoint202, Sep 16, 2020
    #4 Share
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