Razer Phone 2 USB-C port failing | Razer Insider

Razer Phone 2 USB-C port failing

  • 14 February 2021
  • 1 reply
  • 23 views
G
Hello, i got my Razer phone 2 as a replacement for my Iphone 4, and have loved it since. But recently the USB-C port on my phone has begun to fail. It either cuts in and out when using android auto, my USB-C dac, or when i go to use the USB-C port for charging i need to hold it in a specific spot to allow it to charge. I know i can use a wireless charger but that stops me from using android auto, and using my USB-C Dac when im at work. Anyone know if there are replacement parts i can get to fix this? (I did send in a support ticket a few days ago but have yet to hear back, so i wanted to see what the forums had as a possible solution) Thank you for any and all ideas.
This topic has been closed for comments

1 Reply

Razer.Caziel
Userlevel 7
Please note that we do not ship out parts for the Razer Phone 2. That said, you can opt to send it to us and have the USB-C port fixed. I'll be locking the thread to curb the conversation to PMs, but let me know if you prefer going the DIY route so I can unlock and move this to our Mobile section. Do send me the serial number, and I'd be happy to submit a repair ticket on your behalf.

*To initiate a PM, click on my name and hit Start a Conversation on the pop-up window.
CookiesCookie settings