Hi
I have a razer stealth 13 laptop with Geforce GTX 1650 inside.
Since yesterday I cannot connect my external monitor via my usb c adapter anymore (external keyboard connected via the same adaptor works fine) and my games etc all work on only 4fps (normally 90-120fps)
I tried to update the driver on the geforce experience tab but it just says 'unknown error' and stops. so I think the graphics card died or has a major issue. I checked the device manager and no errors there. Not sure if I should uninstall the software via the device manager?
any help would be very much appreciated!
Mike
and weirdly enough, I cannot use the 'sleep' function either anymore, it has fully disappeared...
It would be great to get any help what so ever. Or if this can be fixed by a local laptop repair or not?
Shutdown your laptop and reopen it, if you already did that I guess do a hard reset/factory reset. If that does not solve it I guess send it to razer.
Reply
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.