Razer Stealth (2016) RZ09-01682E22 - BIOS Hang Until Restart

Discussion in 'Razer Support' started by jmlz1987, Apr 20, 2021.

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  1. jmlz1987

    jmlz1987 New Member

    Good afternoon all,

    I was doing some Windows Updates lately and whenever a restart was triggered, it would hang at the boot screen with the Razer logo. Only way to have it go past is to hard push the power button and turn it back on.

    I went to the Razer Support page, found my proper model (Razer Blade Stealth (2016) - Intel 6500U) and downloaded the updater to see if a BIOS firmware update was out there. After starting the program, it says my system is not recognized as a Stealth and asks me to exit out.

    Any idea what to do from here? Thanks in advance.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please send me the serial number of your laptop and a short clip of what you're experiencing. That way, I can verify the model and get a better understanding of what's going on. Let's go from there.

    *Thread locked to curb the conversation to PMs.
     
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