Razer support is really getting on my nerves

Discussion in 'Razer Support' started by Kingo1105, Jul 30, 2022.

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  1. Kingo1105

    Kingo1105 New Member

    I bought a Blackwidow V3 last year, and it's having the key spamming issue.

    So I contact support directly, they ask for a bunch stuff, which I provide, including receipt, which I provide.

    Now they are telling me I just cannot be helped because apparently Amazon is an unauthorized reseller? And no I didn't get it from a third party in Amazon, it is clearly sold by Amazon.com

    I have been fighting with CS for 3 days trying to solve this issue, and it just seems as if they don't want to fulfill the warranty.
     
    Kingo1105, Jul 30, 2022
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  2. Ravens12

    Ravens12 New Member

    Razer support is the worst ever
     
    Ravens12, Jul 30, 2022
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  3. Ravens12

    Ravens12 New Member

    best ditch Razer and go Corsair way better support
     
    Ravens12, Jul 30, 2022
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  4. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    Can you PM me your case number so I can check this on my end? Looking forward to hearing from you soon.

    *Thread locked to curb conversation to PM.
     
    Razer.Zionzedd, Aug 4, 2022
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