Razer support is really getting on my nerves
I bought a Blackwidow V3 last year, and it's having the key spamming issue.
So I contact support directly, they ask for a bunch stuff, which I provide, including receipt, which I provide.
Now they are telling me I just cannot be helped because apparently Amazon is an unauthorized reseller? And no I didn't get it from a third party in Amazon, it is clearly sold by Amazon.com
I have been fighting with CS for 3 days trying to solve this issue, and it just seems as if they don't want to fulfill the warranty.
This topic has been closed for replies.
- Razer Support
- 2390 replies
Kingo1105Can you PM me your case number so I can check this on my end? Looking forward to hearing from you soon. *Thread locked to curb conversation to PM.
I bought a Blackwidow V3 last year, and it's having the key spamming issue. So I contact support directly, they ask for a bunch stuff, which I provide, including receipt, which I provide. Now they are telling me I just cannot be helped because apparently Amazon is an unauthorized reseller? And no I didn't get it from a third party in Amazon, it is clearly sold by Amazon.com I have been fighting with CS for 3 days trying to solve this issue, and it just seems as if they don't want to fulfill the warranty.
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