Razer Surround Pro versus Razer 7.1 Surround Sound | Razer Insider

Razer Surround Pro versus Razer 7.1 Surround Sound

  • 17 December 2019
  • 1 reply
  • 11 views
M
So, I don't actually own a Razer Headset but I have purchased Razer Surround Pro and has been using it just fine. Yesterday I had to reinstall my OS and for my surprise, I can only find the installer of the new Razer 7.1 Surround Sound software, that I can't use because I don't have a serial number.

The question is: shouldn't Razer Surround Pro users be able to use Razer 7.1 Surround Sound? If not, where can I purchase a serial for Razer 7.1 Surround Sound? And where can I find the installer for Razer Surround Pro in the mean time, considering I currently can't use Razer 7.1 Surround Sound at all?
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C
Same issue here tbh ... I had to re-install and now cannot use the old Razer surround with the older verison on Synapse I had before...

I've logged a support ticket. You also can't seem to BUY razer surround anywhere ( managed to get a key off G2A) but that seems to be the standard RazerSurround 7.1 as I can't see any of the older toggles I had before for Bass / EQ etc etc.

Super frustrating when I had purchased Razer surround previously having to do this because support is taking ages to get back to me :(

PS: Don't own a Razer headset either and this has been working for me for several years up until now...

RazerSurround 7.1 sounds flat and empty with you extra EQ and Bass tbh 😞 so money spent I probably won't get any value out of.
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