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Razer Synapese Mixer Fix

Discussion in 'Razer Support' started by WaveGraphics, Jun 18, 2020.

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  1. WaveGraphics

    WaveGraphics New Member

    This Fix is for Razer Kraken 7.1 V2.
    I don't know if this works for any other headset or headphones.
    Some people may have the problem that their Razer Kraken 7.1 V2 doesn't show any programs in the Mixer, their Equalizer isn't working and so on (like bass-boost isn't working...)
    Before that day the only solution I knew was to re-setup Windows. But this is a bit too much isn't it?`
    I found out the problem is caused by Windows itself. So how to fix it?

    To fix this Problem move to the bottem right corner of your screen and rightclick onto your Sound-settings and go on sounds. If you have the same problem that I had, Windows will tell you that it deactived some kind of audio improvment, because it apprently causes problems. In the next step you tell Windows to just put it on again. After that's done, Windows wants you to reboot your system - so just reboot it.
    If this doesn't work for you try deinstalling your Razer Kraken driver first by typing in devmgmt.msc in your searchbar --> go to audio and deinstall it by right clicking. Also try to close your Razer Synapse via Task-manager (Right click on your taskbar --> Taskmanger / STRG + ALT + DEL --> Task-Manager. Search for Razer Synapse and rightclick --> Kill Task) and reopen it as Administrator.

    If you have any questions just ask.
    Have a great day.
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    I appreciate your post. I'll forward this to the team. Feel free to send me or any mods a PM or visit our knowledge base should you have questions or concerns. I'll lock this thread now.
     
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