Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Razer Synapse 2.0 "needs" to update every time it launches

Discussion in 'Razer Support' started by poofyogpoof, Jan 14, 2021.

  1. poofyogpoof

    poofyogpoof New Member

    Hi,
    I'm using Razer Synapse 2.0 with my Razer Seiren Pro microphone. Every time I restart my computer the software prompts me to install the same update for Razer Seiren Pro Driver, and full compatibility with Windows 10.

    These are both updates that I now have installed 4-5 times. If I restart the software without closing my computer I also get prompted to update. I can also install the update, then manually search for updates which causes it to ask me to install the updates I just installed.

    Any ideas of how to fix this issue? (I have attempted to uninstall and reinstall Synapse 2.0.)

    Best regards,
    Aslak
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hi there! Thanks for creating this thread. That's odd. Does the issue happen when connecting the microphone to another Windows computer with Synapse 2.0 installed? Please repair your Razer Synapse 2.0 and see if it helps by following the steps below:

    1. Right-click the Start button.
    2. Select Apps and Features.
    3. Search for Razer.
    4. Select Synapse.
    5. Choose to uninstall.
    6. "Uninstall" again.
    7. Wait for the Razer menu to open, then select "Repair".
    8. Wait for the repairing process to finish and restart once it prompts you.
    9. Central services will request you to log in, then launch Razer Synapse.
     
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >