Razer Synapse 2.0 won't open Windows 10 | Razer Insider

Razer Synapse 2.0 won't open Windows 10

  • 22 October 2019
  • 2 replies
  • 1 view
U
Hello guys

I have a big problem. I have a razer blackshard so I need to have synapse 2.0 to have my surround.
And when a reset my pc I installed synapse 2.0 and when I want to run it nothing happens just the sync with the cloud and nothing after.
I already install and uninstall this software more than 5 times. Made the application compatible with windows 7 and 8, check my driver, but nothings happen.

Please help me
Thank you
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2 Replies

Razer.Caziel
Userlevel 7
You'd want to try to disable your Firewall and AntiMalware software and make sure you have these installed:

- Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
- Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
- Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
- Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
- Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
- Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
U
I did all what you say but same problem
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