Razer synapse 3.0 and 2.0 both arent working

So like when i woke up yesterday i opened razer synapse 3 to find out that this error that happend to me months ago and i dont remember how i fixed it tbh where if you try to launch razer synapse or cortex it doesnt open no matter what plus when i try to log in only a blank gray screen appears and it doesn't change so ye
i tried the following:
-updated windows
-my mouse drivers and my mat drivers
-re-installed razer synapse
-repaired and modfiied it
-allow it in firewall something like that
-rebooted pc
-re-plugged my mouse usb
None of that worked so i decided to go back to razer synapse 2.0 cause i need my dpi back
and when i installed it and opened it up all what i found was this so i tried the following:
well basically i did most of what i did in synapse 3

and tbh it's frustrating cause im stuck without my right sensitivity so i can't play especially when i'm house arrested and dont know wat to do
pretty much appreciated if someone comes over and gives me a solution and thanks!