Razer Synapse 3 not detecting Games or Apps for THX support

Discussion in 'Razer Support' started by aeroPastelOrange850, Dec 8, 2020.

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  1. aeroPastelOrange850

    aeroPastelOrange850 New Member

    I recently purchased the Razer BlackShark v2 and Synapse is not detecting any games or apps for the THX support. It gives me a list of my downloaded apps to choose from but none of them appear when I add them. I have tried using the browse feature as well but it won't add any of the games or applications I select. I have already tried reinstalling Synapse and removing and reinstalling the headphones from the device manager but the issue.


    Any help would be greatly appreciated.

    Thank you.
     

    Attached Files:

  2. sharpDeepRuby407

    sharpDeepRuby407 New Member

    will restart PC help you?
     
  3. aeroPastelOrange850

    aeroPastelOrange850 New Member

    I have tried that multiple times and no luck.
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey everyone! Thanks for posting the software's behavior here. Please send your computer's the Razer Synapse 3.0 logs. Save it via Google Drive or to any online drive, then paste the link in your PM.
     
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