Razer Synapse Failed to Start | Razer Insider

Razer Synapse Failed to Start

S
I've had this issue for the last month.
I haven't had issues with Cortex.
I haven't had any major OS updates.
The app was working after the minor updates.
I use the black widow elite so I'd like some access to the RGB personalisation but I cant due to this.
Help.
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15 Replies

L
same problem...... 1 month ago
B
Reinstalling helped for me.
S
bytesystemPaleGold622
Reinstalling helped for me.

Didn't help me, I've tried so many things and it still pops up
S
Leous88
same problem...... 1 month ago

Actually sucks
S
Anyone manage to fix it? Outside of just reinstalling since that don't work for me?
D
Same issue here reinstalling nothing
B
its been about a month now, i think. reinstalling does nothing. update does nothing. keyboard works fine, but cannot use my color profiles or macros. wish they would just fix it already.
P
Swegggggggggg
J'ai eu ce problème le mois dernier.
Je n'ai pas eu de problèmes avec Cortex.
Je n'ai pas eu de mises à jour majeures du système d'exploitation.
L'application fonctionnait après les mises à jour mineures.
J'utilise l'élite de la veuve noire, donc j'aimerais avoir accès à la personnalisation RVB, mais je ne peux pas à cause de cela.
Aider.


hi, sorry for my english i'm french.

I solved the problem on my end. First, uninstall all of Razer, and delete the files on your c drive (ALL files and even hidden ones).
Then connect to your personal space on the internet. When it's done install its first: https://www2.razer.com/au-en/synapse-2
Connect yourself. When it's done reinstall synapse 3:
https://www.razer.com/synapse-3

Tell me if it worked for you? Hope to have helped you ...
S
Phuriosa
Swegggggggggg
J'ai eu ce problème le mois dernier.
Je n'ai pas eu de problèmes avec Cortex.
Je n'ai pas eu de mises à jour majeures du système d'exploitation.
L'application fonctionnait après les mises à jour mineures.
J'utilise l'élite de la veuve noire, donc j'aimerais avoir accès à la personnalisation RVB, mais je ne peux pas à cause de cela.
Aider.


hi, sorry for my english i'm french.

I solved the problem on my end. First, uninstall all of Razer, and delete the files on your c drive (ALL files and even hidden ones).
Then connect to your personal space on the internet. When it's done install its first: https://www2.razer.com/au-en/synapse-2
Connect yourself. When it's done reinstall synapse 3:
https://www.razer.com/synapse-3

Tell me if it worked for you? Hope to have helped you ...


I'll give this a go and let everyone know
S
Phuriosa
Swegggggggggg
J'ai eu ce problème le mois dernier.
Je n'ai pas eu de problèmes avec Cortex.
Je n'ai pas eu de mises à jour majeures du système d'exploitation.
L'application fonctionnait après les mises à jour mineures.
J'utilise l'élite de la veuve noire, donc j'aimerais avoir accès à la personnalisation RVB, mais je ne peux pas à cause de cela.
Aider.


hi, sorry for my english i'm french.

I solved the problem on my end. First, uninstall all of Razer, and delete the files on your c drive (ALL files and even hidden ones).
Then connect to your personal space on the internet. When it's done install its first: https://www2.razer.com/au-en/synapse-2
Connect yourself. When it's done reinstall synapse 3:
https://www.razer.com/synapse-3

Tell me if it worked for you? Hope to have helped you ...

Didnt work
L
I'm having this issue as well. i tried the same method as what Phuriosa suggested and didn't work
F
same problem from months ago, and I got a razer laptop, I even cant uninstall synapse.
S
Alright boys and girls. I fixed it.
Yeah you read that right I fixed this app.
I uninstalled the app and then restarted my computer. I then restarted my pc in safe mode.
To do that, just hold shift and press restart in your windows. This will then take you to a different screen after it reboots. Click troubleshoot > advanced settings/options.
then click restart now.
press F4 to launch into safe mode.
Then restart again and reinstall the app.
AND IT WORKED.

That's my fix - you guys can let me know if it works for you.
C
Swegggggggggg
Alright boys and girls. I fixed it.
Yeah you read that right I fixed this app.
I uninstalled the app and then restarted my computer. I then restarted my pc in safe mode.
To do that, just hold shift and press restart in your windows. This will then take you to a different screen after it reboots. Click troubleshoot > advanced settings/options.
then click restart now.
press F4 to launch into safe mode.
Then restart again and reinstall the app.
AND IT WORKED.

That's my fix - you guys can let me know if it works for you.


Dude totally worked!
Don't know what happened or what magic this is; but you saved me hours [and all my profiles/chroma settings]!
J
Swegggggggggg
Alright boys and girls. I fixed it.
Yeah you read that right I fixed this app.
I uninstalled the app and then restarted my computer. I then restarted my pc in safe mode.
To do that, just hold shift and press restart in your windows. This will then take you to a different screen after it reboots. Click troubleshoot > advanced settings/options.
then click restart now.
press F4 to launch into safe mode.
Then restart again and reinstall the app.
AND IT WORKED.

That's my fix - you guys can let me know if it works for you.

so, i didn't even have to enter safe mode, i just uninstalled and restarted then reinstalled and everything launched like normal.
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