Razer Synapse not seeing ether of my Death Adder Chroma mice

Discussion in 'Razer Support' started by 01726, Dec 12, 2020.

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  1. 01726

    01726 New Member

    My main wireless mouse broke ( Non Razer ) so I ordered a new Razer mouse from Amazon on sale :) and meantime I plugged in my old Death Adder Chroma and install a fresh install of Razer Synapse and logged into my account which see my old mouse which I reg'd. I rebooted and Select the quick launch icon and I only get 3 choices like it can't see the device.

    Reg an item / Visit the store /View compatible devices

    Am I missing something here? I can't control the mouse or settings for it?
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