Razer Tournament Edition microphone doesnt work | Razer Insider

Razer Tournament Edition microphone doesnt work

E
Good evening, I just purchased the Kraken Tournament Edition headphones. They were working (in the last 2 days), and stopped working. I have my Headphones TE-Chat and TE-Game set as default communication device and default device in the playback settings. And have the Headset Microphone TE-Chat set as the default device in Recording. I can NOT get the microphone to work in anything like Discord, Windows, Steam, and in-game, there is zero microphone capability! How do I fix this? I've followed the instructions completely and cannot get this to work! Any help would be greatly appreciated!
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7 Replies

Z
Userlevel 3
EscorpioDoAlem
Good evening, I just purchased the Kraken Tournament Edition headphones. They were working (in the last 2 days), and stopped working. I have my Headphones TE-Chat and TE-Game set as default communication device and default device in the playback settings. And have the Headset Microphone TE-Chat set as the default device in Recording. I can NOT get the microphone to work in anything like Discord, Windows, Steam, and in-game, there is zero microphone capability! How do I fix this? I've followed the instructions completely and cannot get this to work! Any help would be greatly appreciated!

Hi! did you check self-listening if it works in synapse? And plus i once had a sitation where the switcher situated on the cable was OFF for a microphone and was wondering in my micro malfunctioned. Check this out!
C
Hello! I have the same problem! I think it has something to do with the Game/Chat Balance
A
im having the same problem.. need help
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Same issue with Kraken x. Worked fine until a couple of weeks ago then incredibly low microphone pickup making it unusable in games. Works fine on old PC so must be software/ driver settings.
C
For me it doesn't even get a ow pick up. It pick ups **NOTHING**.
P
I have a solution to my problem. My Kraken X has a 35mm jack which is probably what you all have. I am convinced the microphone issue was related to the drivers so I bought a USB audio adaptor from Amazon. The 35mm jack goes in one end and the USB connects to the PC. Voila - my microphone works because it is using the USB drivers instead. Hours of agony sorted. Good luck. I hope this works for you too.
Razer.Speedcr0ss
Userlevel 7
EscorpioDoAlem
Good evening, I just purchased the Kraken Tournament Edition headphones. They were working (in the last 2 days), and stopped working. I have my Headphones TE-Chat and TE-Game set as default communication device and default device in the playback settings. And have the Headset Microphone TE-Chat set as the default device in Recording. I can NOT get the microphone to work in anything like Discord, Windows, Steam, and in-game, there is zero microphone capability! How do I fix this? I've followed the instructions completely and cannot get this to work! Any help would be greatly appreciated!


Hey everyone! How's your Razer Kraken TE microphone concern? Please send me a PM together with your device serial number and Synapse 3.0 logs. Save the files via Google Drive or to another online drive account then paste the link in your message. Let's continue from there. I'll be locking this thread now.
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