Razer Viper Ultimate Charging Dock Won't Charge | Razer Insider

Razer Viper Ultimate Charging Dock Won't Charge

  • 13 November 2021
  • 1 reply
  • 27 views

Hey, I recently bought my Viper Ultimate. When I plug in the Charging Dock it appears on Synapse and i can put the mouse on it. It won't charge though, and in Synapse the mouse does not appear to be charging. When I plug the mouse directly into the micro-usb though, it does charge.
Any ideas on what I should do?

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1 Reply

Userlevel 5
Please try to follow this guide. But if the issue persists, PM me the serial number of your device so I can verify its model and look for a model-specific fix for this.

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